Shipping & Delivery
At N-XI Culture, we're committed to delivering your order safely and quickly across Pakistan.
Delivery Destination
We deliver to all major cities and towns nationwide via trusted courier partners.
Delivery Time
- Regular orders: 5–7 working days.
- Sale periods: 7–10 working days.
- Couriers do not operate on Sundays and National Holidays.
- Orders may experience temporary delays during high demand periods or verification checks.
Shipping Charges
Standard shipping charge is Rs.250 nationwide and is collected at the time of delivery.
Courier Service
Courier partner depends on delivery location and shipment type. Tracking details are emailed once dispatched.
Tracking Orders
You will receive tracking information via email or SMS after dispatch.
If not received, contact support@nelvn.com with your order number.
Order Receiving
Orders can be delivered to home, office or drop point addresses but not PO boxes.
Payment
Cash on Delivery payments are collected at the shipping address.
Missed Deliveries
Courier will attempt delivery twice before returning the package to the shipper.
Lost or Delayed Orders
If your order hasn't arrived within the expected timeframe, contact us and we'll investigate.
Need Help?
Email: support@nelvn.com
Phone: +92 339 2911911